Setting your shipping and handling cut off times in shipping preferences. Was this page helpful? Please answer this question before sending.
Page name. Tell us how we can improve this page Submit. Custom Survey Tab. Seller Hub Webinars Seller Update. If you've paid for an item but have not yet received it many days or even several weeks later, and you have contacted your seller to attempt to resolve the situation to no avail, it may be time to file a dispute.
Once a dispute is begun, eBay will attempt to contact your seller to notify them that you've filed a claim. This process may go on for up to 90 days, during which you can either inform eBay that the seller has come through and the dispute has been rendered moot, or escalate the claim to the Trust and Safety team for further action.
Since eBay is not a law enforcement agency and has no jurisdiction over financial resources other than their own, you may want to file a dispute with your credit card issuer if after the first 30 days of the dispute process you find yourself unsatisfied.
Keep in mind that you must notify your card issuer of your dispute in writing within 60 days of your payment to be protected.
Once the situation has reached a resolution, good or bad, be sure to post feedback about your experience so that other eBay members are fully informed when buying from the seller in question. Actively scan device characteristics for identification. Use precise geolocation data. Select personalised content. Create a personalised content profile. Measure ad performance. Select basic ads. Create a personalised ads profile.
Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products. List of Partners vendors. Ben Davis February 20, How long does an eBay order take to arrive?
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